[{"id":"7fc42639-1036-4438-a81e-7f513439dfbd","published_date":"2022-09-14T08:25:54.261047Z","last_modified":"2022-09-14T08:25:54.261182Z","source":"Content provider","type":"GENERIC","start_date":"2022-08-08","end_date":"2022-08-19","reports":[],"sushi_service":"b94bc981-fa16-4bf6-ba5f-6c113f7ffa0b","data_host":null,"subject":"August 2022 usage reports","message":"\"Beginning August 8th and extending until its complete resolution on August 19th, an issue impacted the recording of usage activity in our products, including EBSCOhost and EBSCO Discovery Service. Any report that you generate or receive covering that period will show a decrease in reported totals across all fields (i.e., sessions, searches, etc.) during that date window. This impacts both our COUNTER reports as well as our Standard Usage reports for all profiles utilizing our classic experiences.\r\nWe can confirm that this issue has been resolved, and we have taken steps to ensure that it will not happen again. Regretfully, we are unable to recover the activity during that period.\""}]