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},
"data_host": null,
"subject": "Migration notification",
"message": "Karger's publishing platform is migrating to Silverchair on 02-May-2023. The first COUNTER Reports on the new service will be available in June. Historical reports will remain available on the Karger platform in compliance with the Code of Practice."
},
{
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}
},
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"subject": "Platform Migration",
"message": "The AAA platform is migrating to Silverchair on 13 December 2022. The first usage reports will be available in January 2023 and cover the period of December after migration. AAA has provided legacy reports which will be available to institutions with the same tool, and reports for the first half of December 2022 will be added to the legacy information in January."
},
{
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}
},
"data_host": null,
"subject": "Update: SAGE Journals COUNTER usage reporting issues Sept. - Dec. 2022 now resolved",
"message": "There was an issue where SAGE Journals COUNTER usage data was substantially under-reporting. This is now resolved. \r\n- Usage for November and December 2022 is now correct for reports pulled after 24 January 2023. If your most recent report on these months dates before 24 January 2023, please pull a new report.\r\n- Data for September and October 2022 is correct for reports pulled after 10 November 2022. If your most recent report on these months dates before 10 November 2022, please pull a new report.\r\n\r\nWe are sorry for this inconvenience. If you have any questions, please contact Onlinesupport@sagepub.co.uk."
},
{
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"source": "Content provider",
"type": "DATA EDIT",
"start_date": "2021-02-01",
"end_date": "2022-11-14",
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{
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],
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"abbrev": "",
"content_provider_name": "De Gruyter Brill"
}
},
"data_host": null,
"subject": "Data correction for bibliographic database records completed",
"message": "We have completed a correction of our COUNTER data where we were not recording usage of bibliographic data with the correct data_type element. We incorrectly recorded usage of bibliographic databases with the data_type \"article\". This was now changed to \"other\". All historical data since February 2021 was also corrected."
},
{
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"published_date": "2022-09-14T08:25:54.261047Z",
"last_modified": "2022-09-14T08:25:54.261182Z",
"source": "Content provider",
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"reports": [],
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"name": "EBSCO Information Services",
"abbrev": "EBSCO",
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}
},
"data_host": null,
"subject": "August 2022 usage reports",
"message": "\"Beginning August 8th and extending until its complete resolution on August 19th, an issue impacted the recording of usage activity in our products, including EBSCOhost and EBSCO Discovery Service. Any report that you generate or receive covering that period will show a decrease in reported totals across all fields (i.e., sessions, searches, etc.) during that date window. This impacts both our COUNTER reports as well as our Standard Usage reports for all profiles utilizing our classic experiences.\r\nWe can confirm that this issue has been resolved, and we have taken steps to ensure that it will not happen again. Regretfully, we are unable to recover the activity during that period.\""
},
{
"id": "d4e1d878-ec49-463f-a43b-581a5ba64062",
"published_date": "2022-05-12T07:45:32.986743Z",
"last_modified": "2022-05-12T07:45:32.986861Z",
"source": "Content provider",
"type": "GENERIC",
"start_date": "2021-09-01",
"end_date": "2022-04-30",
"reports": [],
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"name": "Philosophy Documentation Center",
"abbrev": "PDC.",
"content_provider_name": "Philosophy Documentation Center"
}
},
"data_host": null,
"subject": "Undercounting of usage Sept 2021-April 2022",
"message": "We recently discovered a programming glitch on our site that caused significant undercounts in our monthly COUNTER usage reports, from September 2021 through April 2022. The problem has been identified and repaired and as of May 3rd all usage events are again counted correctly according to the COUNTER 5 standard. You should therefore see an uptick of usage events in your May usage reports (available on June 15th).\r\n\r\nUnfortunately we cannot recover usage data lost from September 2021 to April 2022 and we apologize sincerely for the under reported usage during this time period."
},
{
"id": "df40a138-9d67-4fb3-adc8-21058074481e",
"published_date": "2022-04-08T08:50:18.700530Z",
"last_modified": "2022-04-08T08:50:18.700628Z",
"source": "Content provider",
"type": "GENERIC",
"start_date": "2022-03-19",
"end_date": "2023-01-01",
"reports": [
{
"counter_release": "5",
"report_id": "TR",
"report_name": "Title Master Report"
},
{
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"report_id": "TR_B1",
"report_name": "Title Report - Book Report 1"
},
{
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"report_id": "TR_B2",
"report_name": "Title Report - Book Report 2"
},
{
"counter_release": "5",
"report_id": "TR_B3",
"report_name": "Title Report - Book Report 3"
}
],
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"name": "ScienceDirect",
"abbrev": "",
"content_provider_name": "Elsevier"
}
},
"data_host": null,
"subject": "Book chapters in press usage is now included into the ScienceDirect Title reports",
"message": "Be aware that book chapters in press usage were not included into the ScienceDirect Title reports but only in the Platform reports. This issue was due to the fact that there is no ISBN assigned to these chapters in press yet. We have fixed the issue to add this usage into the Counter Title reports for all periods (Book Title reports TR_B1, TR_B2, TR_B3 and Master Title Reports)."
},
{
"id": "210b05c3-c7c9-4021-aeea-fa808436fdb7",
"published_date": "2022-02-11T16:41:26.220694Z",
"last_modified": "2022-02-11T16:41:26.220804Z",
"source": "Counter",
"type": "GENERIC",
"start_date": "2022-02-11",
"end_date": "2022-12-31",
"reports": [
{
"counter_release": "5",
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"report_name": "Item Master Report"
},
{
"counter_release": "5",
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}
],
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"counter_release": "5",
"platform": {
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"name": "IEEE Xplore",
"abbrev": "IEEE",
"content_provider_name": "Institute of Electrical and Electronics Engineers"
}
},
"data_host": null,
"subject": "IEEE Data_Types",
"message": "In compliance with the COUNTER Code of Practice 5, IEEE will amend the Item Master Report (IR) and the Title Master Report(TR) to better reflect Usage statistics for different content types in its subscription entitlements. Effective with the January 2022 COUNTER reports, the \"Data_Types\" column in the IR and TR Reports on MPS will show Journal, Book, and Other (previously Conference, Standard or Course). In a customized and compliant COUNTER report IEEE will add a data column called \"Data_SubType\", which will provide more granular information on ‘Other’. For example, if ‘Other’ is a Conference proceeding or Standard it will be listed in the \"Data_SubType\" column as 'IEEE:Conference', 'IEEE:Standard'. Please make sure you extract the new IR and TR Reports from SUSHI so you will have access to the amended \"Data_Type\" and the new \"Data_SubType\" column."
},
{
"id": "97b22ce8-de81-4f5d-81d7-0631740c09e3",
"published_date": "2022-02-04T15:41:06.957713Z",
"last_modified": "2022-02-04T15:41:06.957876Z",
"source": "Counter",
"type": "GENERIC",
"start_date": "2022-02-03",
"end_date": "2023-03-03",
"reports": [
{
"counter_release": "5",
"report_id": "TR_J1",
"report_name": "Title Report - Journal Report 1"
},
{
"counter_release": "5",
"report_id": "TR_J4",
"report_name": "Title Report - Journal Report 4"
}
],
"sushi_service": {
"id": "a56474a5-073e-462a-ad05-d35ef2e8b254",
"counter_release": "5",
"platform": {
"id": "e5255be6-a200-46d4-b394-c37a960d460c",
"name": "PLOS",
"abbrev": "",
"content_provider_name": "PLOS"
}
},
"data_host": null,
"subject": "Standard Views TR_J1 and TR_J4",
"message": "Standard Views TR_J1 and TR_J4 are not provided, because these reports exclude OA_Gold."
},
{
"id": "887ae617-7c56-4d4d-a7ad-7a776c60dae0",
"published_date": "2022-01-12T11:22:59.653428Z",
"last_modified": "2022-01-12T11:22:59.653523Z",
"source": "Content provider",
"type": "DATA EDIT",
"start_date": "2019-07-08",
"end_date": "2021-11-30",
"reports": [],
"sushi_service": {
"id": "51a58ce4-a398-48c2-9a9c-16150c32f3ae",
"counter_release": "5",
"platform": {
"id": "b61d93ef-b4b8-4bae-a642-ca035d8630c4",
"name": "Emerald",
"abbrev": "",
"content_provider_name": "Emerald Insight"
}
},
"data_host": null,
"subject": "COUNTER usage data issue resolved",
"message": "Our COUNTER report supplier recently discovered a bug in the code that is used to calculate usage data for Emerald Insight. \r\nThe issue was linked to COUNTER rules for double-click filtering and the result is that some usage activity has been filtered out and not counted. \r\nThis means that COUNTER 5 usage reports available through the Emerald Account Management Portal may not have represented the full extent of usage for your institution. \r\nFollowing consultation with our supplier and through our own investigations, we believe that between 12%-14% of overall usage has not been reported since the launch of the new Emerald Insight Platform in 2019. \r\n\r\nThe bug was successfully fixed, and so COUNTER usage reports were unaffected from the start of December 2021. \r\nUpdated reports for the whole of 2021 have been generated and are available for download via the Emerald Account Management Portal. \r\n \r\nWorking with our supplier, we are now processing historical usage reports from 2019 to 2020 to include previously excluded data. We aim to complete this early in 2022."
},
{
"id": "ad6bf0ea-e767-4f6b-b1a5-e3489d920876",
"published_date": "2021-11-18T08:49:25.088938Z",
"last_modified": "2021-11-18T08:49:25.089039Z",
"source": "Content provider",
"type": "DATA EDIT",
"start_date": "2021-11-18",
"end_date": null,
"reports": [],
"sushi_service": {
"id": "18ebd5aa-4ceb-4f66-9a37-f615685be990",
"counter_release": "5",
"platform": {
"id": "1db3607b-3046-4e78-84b7-69e1c46fdb96",
"name": "De Gruyter Brill Platform",
"abbrev": "",
"content_provider_name": "De Gruyter Brill"
}
},
"data_host": null,
"subject": "Data for August / September has been corrected",
"message": "After noticfing an issue by which we were not correctly recording PDF downloads from Aug 06, 2021 until October 06 2021 in our COUNTER 5 reports which resulted in a drop of usage for most customers, we have now recreated the the missing data from our logs. We apologize for any inconveniences this has caused. \r\nIn case of any questions please contact support@degruyter.com"
},
{
"id": "88d7159f-af07-4282-8071-7f8dde3bf928",
"published_date": "2021-10-06T14:31:19.006203Z",
"last_modified": "2021-10-06T15:11:36.734740Z",
"source": "Content provider",
"type": "GENERIC",
"start_date": "2021-08-06",
"end_date": "2021-10-06",
"reports": [],
"sushi_service": {
"id": "18ebd5aa-4ceb-4f66-9a37-f615685be990",
"counter_release": "5",
"platform": {
"id": "1db3607b-3046-4e78-84b7-69e1c46fdb96",
"name": "De Gruyter Brill Platform",
"abbrev": "",
"content_provider_name": "De Gruyter Brill"
}
},
"data_host": null,
"subject": "Data correction for August / September 2021",
"message": "We noted an issue by which we were not correctly recording PDF downloads from Aug 06, 2021 onwards in our COUNTER 5 reports, so usage numbers will most likely have dropped in many accounts due to this issue.\r\nWe have released a correction on October 06, 2021 and fixed the ongoing report creation from that date onwards, and will also work on the re-creation of the missing data. The data is available in our logs, but has to be corrected and brought back into the COUNTER reportings. We will update this post when the back data is also corrected and available to customers.\r\nWe apologize for any inconveniences this may cause.\r\nIn case of any questions please contact support@degruyter.com"
},
{
"id": "fe06143a-5278-4ba1-9ecf-b1d02ff17c9c",
"published_date": "2021-10-01T09:10:35.285302Z",
"last_modified": "2021-10-01T09:10:35.285399Z",
"source": "Content provider",
"type": "GENERIC",
"start_date": "2019-01-01",
"end_date": "2022-03-01",
"reports": [
{
"counter_release": "5",
"report_id": "TR",
"report_name": "Title Master Report"
},
{
"counter_release": "5",
"report_id": "TR_B1",
"report_name": "Title Report - Book Report 1"
},
{
"counter_release": "5",
"report_id": "TR_B2",
"report_name": "Title Report - Book Report 2"
},
{
"counter_release": "5",
"report_id": "TR_B3",
"report_name": "Title Report - Book Report 3"
}
],
"sushi_service": {
"id": "d40093a6-88ea-4604-887d-dd5d3c6ae9b2",
"counter_release": "5",
"platform": {
"id": "ab4d3560-1165-491d-a67e-9359d02c2a96",
"name": "ScienceDirect",
"abbrev": "",
"content_provider_name": "Elsevier"
}
},
"data_host": null,
"subject": "Book chapters in press usage is not included into the ScienceDirect Title reports",
"message": "Be aware that book chapters in press usage is not included into the ScienceDirect Title reports but only in the Platform reports. This issue is due to the fact that there is no ISBN assigned to these chapters in press yet. We are investigating a correction to add this usage into the Counter Title reports next year (Book Title reports TR_B1, TR_B2, TR_B3 and Master Title Reports)."
}
]
}